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Terms and Conditions


Terms of access to the Motok-seats.com Website and Site.

Make sure that you agree to the following terms and conditions because any transaction you may have with us through the above website www.motok-seats.com is governed by the following terms and your transaction with us implies acceptance of these terms.


1. TERMS

Motok-seats.com reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store. Motok-seats.com undertakes to inform users of any modifications as well as of any change through the website of this e-shop. It is clarified that changing terms does not apply to orders that you have already done.


2. PROVIDED INFORMATION & PRODUCTS

Motok-seats.com is committed to the completeness and validity of the information posted on www.motok-seats.com, both in terms of the existence of the essential features that are described on a case-by-case basis for each product it offers and for the accuracy of the data relating to the services provided by the online store of motok-seats.com, subject to any technical or typographical errors that have escaped the attention or have occurred inadvertently or due to any downtime of the website due to force majeure.


3. LIMITATION OF LIABILITY

Motok-seats.com guarantees timely information to final consumers about their unavailability. Motok-seats.com's online store is not responsible for any technical problems that may occur to users when attempting to access and during the site visit and are related to the operation or compatibility of their own infrastructure using the web site place. Motok-seats.com also has no responsibility for acts or omissions of third parties and in particular unauthorized third party interventions in products and / or services and / or information made available through it.


4. INTELLECTUAL PROPERTY RIGHTS

The website www.motok-seats.com is the official website of motok-seats.com. All the content of the websites posted by motok-seats.com, including images, graphics, photographs, drawings, texts, services and products are intellectual property of motok-seats.com and are protected under the relevant provisions of Greek law, European law and international conventions. The names, images, logos and distinctive features representing motok-seats.com and / or its online store and / or third parties affiliated with them as well as their products or services are exclusive trademarks and distinctive features of motok-seats.com and / seats.com and / or www.motok-seats.com and / or top third parties and are protected by Greek, Community and international trademark laws and industrial and intellectual property and unfair competition. In any case, their appearance and exposure to www.motok-seats.com should in no way be construed as a transfer or assignment of a license or right to use them.


5. USER OBLIGATIONS

Users of the www.motok-seats.com websites accept that they will not use them and the online store of motok-seats.com for sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal, harmful, threatening, offensive, disturbing, defamatory, libelous, obscene, vulgar, insulting, violates someone else's privacy, showing empathy, or racial, national or other discrimination, injures minors in any way, (such as inside information, proprietary and confidential information acquired or disclosed as part of an employment relationship or covered by confidentiality agreements) violates any patent, trademark, trade secret, copyright, or other ownership of third parties, contains software viruses or any other code, file or program designed to cause interruption, damage, reverse or obstruction of the operation of any computer software or hardware deliberately or unintentionally violates applicable Greek and Community law and its provisions may interfere with third parties in any way and any content used to collect or store user personal data.


6. SAFETY

Motok-seats.com recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential. The security of the e-shop of motok-seats.com is achieved by the following methods:

Customer Recognition

The codes used to identify you are two: the E-mail or username and the Personal Security Password, which each time you enter them give you access with absolute security to your personal information. You have the ability to change your Personal Security Password and your e-mail address as often as you like. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining the secrecy and hiding it from third parties. In case of loss or leakage, you must immediately notify us, otherwise the motok-seats.com online store is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid the use of the same and easily detectable codes (e.g., birth date). We also recommend that you use not only letters and numbers but also symbols and password creation.

Ensuring the Privacy of Your Personal Data Transmission

To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol.

Automatic Disconnect

If there is no activity for 20 minutes, the member is automatically disconnected from site of the e-shop at motok-seats.com.

Firewall

Access to motok-seats.com (servers) systems is controlled by a firewall, which allows for the use of specific services by customers / users, while at the same time prohibiting access to confidential data systems and databases of the company.

Encryption

The motok-seats.com system decrypts the information it receives using the same key (which is pre-determined by the start of your connection to the service) and then processes it. Motok-seats.com systems send you information by following the same encryption process.

Anywhere on the site you enter personal data (password, addresses, phones, credit cards, etc.) there is 128-bit SSL encryption.

Encryption is essentially a way of encoding the information until it reaches its intended recipient, which will be able to decode it using the appropriate key. When ordering and if the user / customer is logged in with his username and personal code at motok-seats.com's online store, all communication between your computer and motok-seats.com systems is encrypted using a 128bits key . That is, every time you send information to the system, your browser encrypts it first using a 128-bit key and then sends it to the system.

The motok-seats.com system decrypts the information it receives using the same key (which is pre-determined by the start of your connection to the service) and then processes it. Motok-seats.com systems send you information by following the same encryption process.

Trading Confidentiality

Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All the information transmitted by the user / member to motok-seats.com is confidential and motok-seats.com has taken all necessary measures to use them only to the extent necessary in the context of the services provided. Some of the measures taken are the following:

Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests.

Motok-seats.com does not disclose the details of their customers and transactions unless they have written authorization from you or this is required by a court order or decision of another public authority.

In the event that motok-seats.com uses third parties to support its systems, it takes care to ensure confidentiality.

Without prejudice to the provisions of Chapter 7 on Privacy, you may request that any information be retained for you and may be corrected if you can substantiate the existence of an error.

For your own security, you should also handle all information provided through the service as confidential and confidential and not make any disclosure to third parties.


7. PROTECTION OF PERSONAL DATA

When you visit www.motok-seats.com, you may be asked to provide personal information about you (name, surname, e-mail address, shipping address, etc.) as a rule to process your orders or to provide our services. Any personal data you post anywhere on the pages and services of the www.motok-seats.com websites is strictly for the sole purpose of dealing with us, improving the services provided and ensuring the operation of the respective service and may not be used by any third party (except as provided by law to the competent authorities).

In any case, motok-seats.com employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Any reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may also be disclosed to companies working with motok-seats.com to support, promote and execute your business relationship with us, but always under conditions that fully ensure that personal your data does not undergo any illegal processing.

For any questions or suggestions or statements related to these issues, please contact us by using the special contact form provided at the following link https://motok-seats.com/store/global/index.php/contacts/

At any time, the user retains the right to update or object to the further processing of his or her data in accordance with applicable laws on the protection of personal data.


8. PRODUCT PURCHASE

We also encourage you to visit the Help & Terms of Use section before purchasing from our online store where you will find useful information about the process and how to buy products.

Once you have registered your order, you will receive an automated e-mail stating the details of your order. After processing the order from the e-shopping section of motok-seats.com, you will receive the second and confirmatory e-mail with the products to be shipped to you. From this point on, the contract between us is concluded.

At any time, the user retains the right to update or object to the further processing of his or her data in accordance with applicable laws on the protection of personal data.

In the event that your order shows a pending issue then you will be sent a corresponding e-mail. Alternatively, we will contact you on the phones you provided when registering or registering the order on our site.

There is no way to disable these updates, the shipment of which is a prerequisite for the correct development of your order. These emails invite you to make sure they can reach you and keep them throughout our transaction. It is your responsibility, in case you do not receive the relevant e-mail, in accordance with the general terms and conditions governing our transactions, to inform us without delay. Your products will be delivered as soon as possible and in any case at a time not exceeding the one we have set per product, from the conclusion of the contract.


9. RIGHT OF REMOVAL FOR DISTANCE MARKETS

In the case of purchases made at a distance (eg via the Internet), you can return a product and pay your price if you communicate us in writing through the contact form https://motok-seats.com/store/global/index.php/contacts/ or by phone call in the Customer Service at +00 210 9712600 within 20 calendar days of receipt of the product from you or a third party to indicate. Products which are made upon order may be returned only if any of the following occurs: The product is defective or the product is not as defined in the order. If you order a batch of goods, the time limit begins when you receive the last product in the batch or when the last service is completed in the case of periodic services. With the withdrawal, you are obliged to return the product to us in its original (as new) status to which you have been surrendered or give us clear and undisputed evidence that you have sent it within 20 calendar days of exercising your right of withdrawal you and within the same time limit, we will be obliged to refund any amounts you have paid to us using the payment method you had chosen to pay us the price. In the case that you pay with a payment card, we immediately issue the order to the card issuer and we are not responsible for any price credit delays to you that are not due to us.


9a. Order cancellation

You are entitled to cancel an order under the very specific conditions below:

a. If the checkout is not complete, you can cancel the process by pressing the back button in your browser.

b. If the checkout is complete, please contact a representative of our company to further inform you of the procedure to be followed. Your order may be canceled provided it has not already been handled by the company.

The right to cancel the order applies only in the above cases.

All products returned to the store are subject to meticulous quality control.

To avoid your own inconvenience, it is advisable to carefully check at the time of your order delivery, the status of the products sold and the intact packaging in order to identify any obvious defects. If a defect in quality control is found in the product returned, the company must contact the consumer to resolve the issue and reserves the right not to accept the change or return of the product in question.

The consumer is liable for any reduction in the value of the goods only as a result of the management of the goods other than that necessary to ascertain the nature, characteristics and operation of the goods. We will not be liable and will not compensate the consumer or will result in the withdrawal if damage to the goods has been caused by the consumer's fault or if the use goes beyond what is necessary to ascertain the nature, characteristics and operation of the goods.

In any case, the products you wish to return must be accompanied by the necessary legalization documents and receipts. If the return shipping cost exceeds the cost of the universal postal service, it is not covered by motok-seats.com and is charged to the customer.


10. RESPONSIBILITY AND GUARANTEE OF SUPPLIER. SELLER'S RESPONSIBILITY FOR DEFECTS.

Any durable consumer goods shall be accompanied by the written guarantee of the manufacturer of the product or the company that imported the product into the EU or the company affixing its brand name as the manufacturer (the "vendor") to the product. Please pay particular attention to the terms of the warranty provided by the Supplier as well as to the other accompanying documents and particulars which, under the Supplier's responsibility, are included in the products and in particular those relating to the safe use and maintenance of the products. We particularly emphasize the following:

Subject to the above provisions, motok-seats.com as long as it is a Supplier of a product as defined above will provide you with all possible assistance to fulfill the Supplier's warranty terms without charge. This regardless of non-warranty service, which we can provide you with the applicable charge.


11. CANCELLATION OF ORDER

Without limiting the provisions of Article 9, cancellation of the order may be made in the following cases: Before completing the order, during the online ordering process you can go back and remove the quantities of products from your shopping cart by clicking on the "remove" button. If the online order has been completed but the product has not yet been shipped, you may call +30 210 9712600 and one of our partners will take over the cancellation of your order. After receiving the product, call us at +30 210 9712600 or contact us through the site's e-mail form explaining why you wish to cancel your order. A partner will serve you immediately and will inform you of all your choices. If your order has already been invoiced and you wish to cancel it, please contact your Customer Service at +30 210 9712600 and provide your order details. However, the status of the order will not change on your account page.


12. ORDER / DELIVERY OF PRODUCTS / SHIPPING EXPENSES

When you place your order, you receive the following message (example): " YOUR ORDER IS COMPLETED. THANK YOU. Your order number is 71243. Please check your e-mail. We have sent you a confirmatory e-mail with the details of your order. "


13. DELAY OF ORDER

Your order may be delayed for the following reasons:

The product has been delayed by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers either domestic or international. However, there are cases where an order may be stuck in the customs office or in the carriage, so we do not have it in our warehouses when we count. In such a case, we will contact you to ask if you would like to deliver your order without this product or suggest an alternative. This item will be sent to you immediately after we have received it in our warehouses.

The product you ordered has already been removed and is not available. During periods of extreme weather or strikes, and in any case of force majeure, which may affect the delivery and delivery of your order.

If it is impossible to communicate with you by phone and / or e-mail (if there is a problem with your order, either in relation to the product or in connection with the payment) because your data that you have entered are not properly updated. In any event, the delay shall not exceed thirty days from the date of conclusion of the contract.


14. NEWSLETTERS

1. Motok-seats.com sends periodically informative emails.

2. Motok-seats.com is not responsible if the newsletter is not delivered to its destination, although it does its best to deliver ISP's (Internet Service providers)

3. The newsletter may end up in the spam folder, so please check regularly that it is not stored there

4. Enter the shipping address of the [email protected] box on your safe list

5. If you do not wish to receive any newsletter or wish to be totally removed from the motok-seats.com newsletter, you can tell us using the site's contact form.

6. Motok-seats.com uses a third party company to track down the newsletter recipients. It does not deliver to third parties information about name, surname, home address

7. Information from motok-seats.com is only available if you choose it for as long as you wish. Instead, if you have made an order at motok-seats.com, using our site, we send automated newsletters (emails) about the progress of your order. There is no way to disable these updates, the shipment of which is a prerequisite for the correct development of your order. These emails invite you to make sure they can reach you and keep them throughout our transaction.

It is your responsibility, in case you do not receive the relevant e-mail, in accordance with the general terms and conditions governing our transactions, to inform us without delay.


15. ASSESSMENT OF PRODUCTS

These Terms of Use refer to product presentations and customer ratings, a service at www.motok-seats.com. They do not cover the entire website of www.motok-seats.com, which has its own Terms of Use.

By submitting your evaluation and presentation to www.motok-seats.com, you agree and warrant that:

The content of the presentation is your own creation and is not a third party intellectual property.

The presentation does not contain abusive, religious or racial comments, insults to other members of www.motok-seats.com and third party reviews, discussions about pirated software, illegal activities, or intentional misuse of the warranty and terms of use.

Your scribes refer to the evaluation of the product, do not refer to the pricing of the product and are not misleading or are deliberate defamation.

This presentation does not include email addresses, third-party personal information, phone numbers, shop links, malicious websites, or content sites that are not relevant to the presentation product.

You are not posting multiple identical presentations (spamming)

You agree that motok-seats.com (including all executives, employees and associates of the company) is not responsible for any legal or otherwise matter, whether natural or legal, arising as a result of disregarding the above Terms of Use.

For each presentation and evaluation will submit, you give motok-seats.com full ownership of this material to copy, modify, delete entirely, adopt, publish, translate, use in any electronic or printed form and sell it, without having any intellectual property rights on it.

Every presentation and evaluation can be used as motok-seats.com believes. The motok-seats.com has the inalienable right to alter, amend or delete any form of material that will be published in www.motok-seats.com and subpages of it if it deems that its content is abuse of these Terms.

Motok-seats.com does not guarantee that you will always be able to modify or delete the uploaded material through www.motok-seats.com. However, motok-seats.com has the right to remove or refuse the publication of a presentation and rating for any reason.

By writing a review or a presentation at www.motok-seats.com you acknowledge that you are solely responsible for the scriptwriters and not motok-seats.com.

By providing your email address along with the presentation and evaluation of a product, you agree that motok-seats.com has the right to use it to communicate with you about the status of the presentation or evaluation and for other management purposes.


16. DISCLAIMER OF PRODUCT LIABILITY

Motorcycling is an inherently dangerous activity, which can lead to body injuries or even death.

MotO.K products have been designed and built to offer aesthetic or even practical improvement. Any modification of parts on your motorcycle, including the saddle, may be contrary to the manufacturer's terms of use. Riders should always wear appropriate protective equipment while driving. Each rider should be aware that he is solely responsible for his decision to use our product and that eventual injury is not associated with the use of our products. MotO.K disclaims any responsibility for injuries occurred from the use of any of its products. Any choice and use of our products is at your own risk.

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